business change project manager (digital transformation)

using your digital expertise, can you lead and shape the major project that’ll significantly improve our digital engagement?

business change project manager (digital transformation) – permanent

salary up to £65,000 to £80,000 – London docklands

The Financial Ombudsman Service makes a real difference to people’s lives every day. Last year we heard from over 1.4 million individuals faced with a financial problem – but we know there are many people who don’t know how we can help. 

To ensure that we’re delivering what our customers and stakeholders need - and that the people who need to hear about us do – we’ve embarked on a substantial programme of work looking at our external digital strategy – including the redesign of our website – to build a stronger, more cohesive external digital presence. Once this is complete, you’ll be delivering on a wide range of other initiatives across the organisation which will impact people, processes and technology.  

We’re looking for a business change project manager experienced in digital transformation for the upcoming work. You’ll have proven experience of leading project teams – helping map out the project process, ensuring people are hitting deadlines, keeping people updated and on track and ensuring the quality of the work being delivered. By taking a hands-on, pragmatic approach you’ll help to define solutions, overcome the barriers to change and take others with you as you make it happen – this is a role about people and processes.

This is a wide-reaching and varied position, which will touch on many parts of the organisation – you’ll therefore need to be comfortable working with conflicting deadlines and juggling multiple priorities. You’ll be used to working with a range of internal and external stakeholders including at the exec level – managing relationships and championing your projects – to ensure that things are delivered effectively. And you should hold a relevant qualification in a project management discipline. We’ll also be looking for you to bring your expertise to life with recommendations for a suitable model or approach to digital transformation.

You’ll have a good understanding of industry best practice – and a keen interest in websites and digital presence, perhaps having worked in digital teams previously.

If you’re interested in helping to help lead our organisation through a digital transformation, find out more about the role by taking a look at the job profile.

To apply, tell us why you're the right person for this role (in no more than 500 words, please), outlining how your knowledge of the digital marketplace has made a significant organisational change.
Vacancy Description
using your digital expertise, can you lead and shape the major project that’ll significantly improve our digital engagement?
 
business change project manager (digital transformation) – permanent

salary up to £65,000 to £80,000 – London docklands

The Financial Ombudsman Service makes a real difference to people’s lives every day. Last year we heard from over 1.4 million individuals faced with a financial problem – but we know there are many people who don’t know how we can help. 

To ensure that we’re delivering what our customers and stakeholders need - and that the people who need to hear about us do – we’ve embarked on a substantial programme of work looking at our external digital strategy – including the redesign of our website – to build a stronger, more cohesive external digital presence. Once this is complete, you’ll be delivering on a wide range of other initiatives across the organisation which will impact people, processes and technology.  

We’re looking for a business change project manager experienced in digital transformation for the upcoming work. You’ll have proven experience of leading project teams – helping map out the project process, ensuring people are hitting deadlines, keeping people updated and on track and ensuring the quality of the work being delivered. By taking a hands-on, pragmatic approach you’ll help to define solutions, overcome the barriers to change and take others with you as you make it happen – this is a role about people and processes.

This is a wide-reaching and varied position, which will touch on many parts of the organisation – you’ll therefore need to be comfortable working with conflicting deadlines and juggling multiple priorities. You’ll be used to working with a range of internal and external stakeholders including at the exec level – managing relationships and championing your projects – to ensure that things are delivered effectively. And you should hold a relevant qualification in a project management discipline. We’ll also be looking for you to bring your expertise to life with recommendations for a suitable model or approach to digital transformation.

You’ll have a good understanding of industry best practice – and a keen interest in websites and digital presence, perhaps having worked in digital teams previously.

If you’re interested in helping to help lead our organisation through a digital transformation, find out more about the role by taking a look at the job profile.

To apply, tell us why you're the right person for this role (in no more than 500 words, please), outlining how your knowledge of the digital marketplace has made a significant organisational change.