Legal counsel

are you a qualified lawyer looking for a new challenge, where your work really makes a difference?

Legal counsel  

Contract: permanent

Salary: £57,000 - £65,000 depending on skills and experience

Location: London docklands - currently our entire team is working remotely, but when we return to the office, we will be looking at how we can work flexibly including potential to work from home at least 2 days a week.

At the Financial Ombudsman Service, we make decisions on a range of complex and difficult issues. Every year we resolve hundreds of thousands of disputes between consumers or small businesses and their financial service providers – and if we believe a customer hasn’t been treated fairly, we can step in to put things right. 

Our legal and jurisdiction team advises and supports the Financial Ombudsman Service across a broad range of legal areas. These include analysing and answering the myriad legal issues relevant to ombudsmen’s decisions, helping to build our approach to resolving disputes, and acting for the ombudsman if we are challenged through the courts.  

We are looking for a solicitor or barrister qualified in England & Wales (or an equivalent jurisdiction) to join us as legal counsel. You will work with the team to provide advice to our organisation on all legal and jurisdiction matters and help us build our legal knowledge across the ombudsman service.    

The legal issues that we need to negotiate are complex and can be novel because our organisation often finds itself at the cutting-edge of financial services law.  Our jurisdiction has expanded over the last few years, which means that we deal with disputes of ever greater legal intricacy, value and systemic importance.  You will have the intellectual ability and breadth of legal knowledge to provide sound and clear answers to all manner of difficult legal questions.  

As legal counsel, you will advise on some complex and sensitive issues. You will be familiar with some of the law we apply but where relevant law is unfamiliar you will be able to develop and extend your expertise by researching and inquiring into the relevant law, whether it be common law or statute. You will need the judgement and confidence to deliver advice that impacts many people.  

We are a team and we operate as one. This means collaborating and sharing our knowledge and insights.  We support less experienced members of the team in developing and learning and we work together to train others outside the team.  You will be a vital member of this team and will participate in these activities to the full. You will need to have great interpersonal skills and to give a good account of yourself when making presentations.  

To be considered for this role, you’ll need to show us that you’ve got the experience as described in the job profile. You’ll also need to meet the following minimum criteria:
  •  qualified as a Solicitor or barrister qualified in England and Wales
  •  recent experience in a regulatory, commercial or public sector or in private practice
  •  excellent written and oral communication skills
  •  able to prioritise and organise your own workload with pace and flexibility to meet deadlines  – reprioritising wherever needed
  •  ability to build strong relationships and share knowledge with a range of stakeholders  

And if you think you’d make a great addition to our legal team, apply now, attaching your CV and a letter with no more than 1200 words telling us:  
  • what attracts you to this job and the ombudsman service
  •  why your skills and experience (both in and out of work) make you the right person for the job  

 The closing date for applications is 11.59pm on Thursday 22 July 2021.  

If you are shortlisted you will be invited to a 1st stage virtual interview that will take place the week of 2nd August 2021.  If successful, you will be invited to attend a 2nd stage virtual interview which will include a short presentation. 2nd stage interviews will take place from 16th August 2021.    

What can I expect?  

Successful candidates will enjoy the opportunity to develop their careers in a diverse organisation which offers a generous pension, private healthcare, free onsite gym and wellness initiatives. It also includes access to an extensive range of flexible benefits including dental and travel insurance.  

 Who we are…  

We’re an independent, not-for-profit organisation that resolves disputes between financial businesses and their customers. We do this by making decisions that are to both sides.  

The Financial Ombudsman Service is an equal opportunities employer. All applicants will be treated in a fair and equal manner and in accordance with the law, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

We’re committed to being a great place to work – attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we’re diverse and inclusive, we’ll better understand different perspectives, which is fundamental to our job resolving financial complaints. You can read more about this here.      

Minimum Criteria
We are proud to be a Disability Confident Employer. This means that we will put disabled candidates entering under the scheme through to the next stage of the process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate’s CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. Do let us know of any reasonable adjustments you need.
Vacancy Description
are you a qualified lawyer looking for a new challenge, where your work really makes a difference?
 
Legal counsel  

Contract: permanent

Salary: £57,000 - £65,000 depending on skills and experience

Location: London docklands - currently our entire team is working remotely, but when we return to the office, we will be looking at how we can work flexibly including potential to work from home at least 2 days a week.

At the Financial Ombudsman Service, we make decisions on a range of complex and difficult issues. Every year we resolve hundreds of thousands of disputes between consumers or small businesses and their financial service providers – and if we believe a customer hasn’t been treated fairly, we can step in to put things right. 

Our legal and jurisdiction team advises and supports the Financial Ombudsman Service across a broad range of legal areas. These include analysing and answering the myriad legal issues relevant to ombudsmen’s decisions, helping to build our approach to resolving disputes, and acting for the ombudsman if we are challenged through the courts.  

We are looking for a solicitor or barrister qualified in England & Wales (or an equivalent jurisdiction) to join us as legal counsel. You will work with the team to provide advice to our organisation on all legal and jurisdiction matters and help us build our legal knowledge across the ombudsman service.    

The legal issues that we need to negotiate are complex and can be novel because our organisation often finds itself at the cutting-edge of financial services law.  Our jurisdiction has expanded over the last few years, which means that we deal with disputes of ever greater legal intricacy, value and systemic importance.  You will have the intellectual ability and breadth of legal knowledge to provide sound and clear answers to all manner of difficult legal questions.  

As legal counsel, you will advise on some complex and sensitive issues. You will be familiar with some of the law we apply but where relevant law is unfamiliar you will be able to develop and extend your expertise by researching and inquiring into the relevant law, whether it be common law or statute. You will need the judgement and confidence to deliver advice that impacts many people.  

We are a team and we operate as one. This means collaborating and sharing our knowledge and insights.  We support less experienced members of the team in developing and learning and we work together to train others outside the team.  You will be a vital member of this team and will participate in these activities to the full. You will need to have great interpersonal skills and to give a good account of yourself when making presentations.  

To be considered for this role, you’ll need to show us that you’ve got the experience as described in the job profile. You’ll also need to meet the following minimum criteria:
  •  qualified as a Solicitor or barrister qualified in England and Wales
  •  recent experience in a regulatory, commercial or public sector or in private practice
  •  excellent written and oral communication skills
  •  able to prioritise and organise your own workload with pace and flexibility to meet deadlines  – reprioritising wherever needed
  •  ability to build strong relationships and share knowledge with a range of stakeholders  

And if you think you’d make a great addition to our legal team, apply now, attaching your CV and a letter with no more than 1200 words telling us:  
  • what attracts you to this job and the ombudsman service
  •  why your skills and experience (both in and out of work) make you the right person for the job  

 The closing date for applications is 11.59pm on Thursday 22 July 2021.  

If you are shortlisted you will be invited to a 1st stage virtual interview that will take place the week of 2nd August 2021.  If successful, you will be invited to attend a 2nd stage virtual interview which will include a short presentation. 2nd stage interviews will take place from 16th August 2021.    

What can I expect?  

Successful candidates will enjoy the opportunity to develop their careers in a diverse organisation which offers a generous pension, private healthcare, free onsite gym and wellness initiatives. It also includes access to an extensive range of flexible benefits including dental and travel insurance.  

 Who we are…  

We’re an independent, not-for-profit organisation that resolves disputes between financial businesses and their customers. We do this by making decisions that are to both sides.  

The Financial Ombudsman Service is an equal opportunities employer. All applicants will be treated in a fair and equal manner and in accordance with the law, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

We’re committed to being a great place to work – attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we’re diverse and inclusive, we’ll better understand different perspectives, which is fundamental to our job resolving financial complaints. You can read more about this here.      

Minimum Criteria
We are proud to be a Disability Confident Employer. This means that we will put disabled candidates entering under the scheme through to the next stage of the process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate’s CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. Do let us know of any reasonable adjustments you need.